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Frequently Asked Questions
What are my payment options?
We accept all major credit and debit cards through the PayPal and WorldPay options on this site. PayPal and WorldPay processes your payment securely on our behalf so you can rest assured your card details are kept safe. If you would prefer to give us you card details over the phone, we can process your payment using HSBC secure payment processing, please choose the 'Phone Me' option at the end of the checkout process and we will call you.
Can you ship anywhere?
Maple Mollys has shipped across the globe, Australia being the furthest to date, this site will only calculate postage for the UK and Northern Ireland, for International delivery please email or call for details.
What shipping methods do you use?
For orders weighing under 2000g, postage is based on Royal Mail 48 business post and is calculated on weight. Maximum postage is £7.95 for items weighing over 2000g and will be posted via courier normally next day delivery but can take up to two days.
Will I like the chocolate?
At Maple Molly's we use the finest Belgian Chocolate Courveture ranked #2 position by chocolatiers worldwide. Samples packs are available for purchase should you wish to try before you buy.
What is the shelf life of the chocolate and how should I store my order?
At Maple Molly's our chocolate has no less than a 12 month best before date from production, however we do recommend that once your order is received it is consumed within three to four months to enjoy the chocolate at it's best, although the chocolate perfectly fine as long as stored correctly.
Chocolate is best stored in stable room temperature condition, we recommend that you store your purchase in its box in a cool cupboard away from bright lights, strong odours and heat. Please do not store your chocolate in a cold place such as a refrigerator as a rapid change in temperature may cause your chocolate to bloom or dis-colour.
What about allergies?
Although we are very careful at Maple Molly's we cannot guarantee our chocolate to be nut free, we do work in a kitchen that may contain traces of nuts.
For further information regarding allergies, chocolate ingredients are listed below.
Milk Chocolate, 33.5% Cocoa Content: Sugar, Cocoa Butter, Whole Milk Powder, Emulsifier: Soya Lecithin, Natural Vanilla.
Dark Chocolate 55% Cocoa Content: Sugar, Cocoa Butter, Emulsifier: Soya Lecithin, Natural Vanilla.
White Chocolate 28% Cocoa Content: Sugar, Cocoa Butter, Whole Milk Powder, Emulsifier: Soya Lecithin, Natural Vanilla.
For all other ingredients please contact for details before purchasing.
Do you do gift baskets?
Yes, at Maple Molly's we have a vast array of unique and wonderful items to make a delicious gourmet baskets for young and old. Please call or visit and we can tailor your needs.
I want something different!
That's easy, give us a call. Tell us the occasion, how much you wish to spend and we will walk you through the process of choosing the perfect gift or favours. That's all there is to it!