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Maple Molly's.

♥♥♥

Personalised chocolate favours & gifts
for every occasion!

 

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Delivery Information

All Favours are HANDMADE fresh to order and our normal DESPATCH time is 7-10 days and 10-14 days in the busier summer season this also depends on the quantity odered, please call if you require your items more urgently for available delivery options. 

If your items are required for a later date please state this when ordering and arrangements will be made to placed in a suitable delivery slot to suit you.

Deliveries to the Leicester area (LE postcodes)

If you live in the Leicester area your purchase can be hand delivered to your home or venue free of charge (purchases over £30.00) within three miles or a small charge if you are out of these areas, you can also still collect or you may still choose to have your items posted, options are available upon checkout.

Deliveries to the rest of the UK (excl. Highlands, Islands etc)

If our standard postage is chosen your items will be posted via Royal Mail 48, this service normally takes 2-3 days after Despatch but according to Royal Mails terms and conditions it can take up to 10 days to reach you. Although we keep a close eye of when you're items are required and will post in good time (as long as ordered within our specific times of notice above) we cannot be held responsible for your items not arriving if this service is used. We strongly advise that you choose the guaranteed next day delivery to ensure safe receipt on a last minute order. Our next day delivery service is a NEXT DAY AFTER DESPATCH and not a next day after you place the order, the items do have to made first as specified above.

Postage costs

Standard Royal Mail delivery costs are listed below and this is the service used unless the next day option is chosen for £7.95 which guarantess your order arriving next day after despatch (this is not a next day service after the placement of your order, this is a NEXT DAY AFTER DESPATCH.

Deliveries only take place Monday to Saturday (Saturday delivery is not available via Courier). 

Standard delivery costs, as calculated on this site, please call to place order if a different method is required.

WeightCost
0-500g £3.80
501-700g £4.40
701-1000g £4.90
1001-1200g £5.90
1201-1500g £6.40
1501-1700g £7.20
1701-5KG £7.95

 

What if I miss my delivery?

Most packages are generally sent using Royal Mail 48 If you miss the delivery, they will leave a card through your door. You can then contact your post or sorting office to arrange local pick up or to arrange a re-delivery.

Please choose an address where you will be available to accept the parcel at all times, I am afraid we cannot be held responsible for any damage or melting (in Summer Months) after the first delivery attempt has been made.  

All other couriers we use, will leave a card and will either require you to re-arrange delivery with them or collect from their depot.

Couriers will not generally leave your package with a neighbour so it is important to get your package delivered to an address where someone will be in to receive it.

If you fail to collect your parcel within 2 weeks, it will be returned to us and a further delivery charge will occur to have your parcel sent again.

Highlands & Islands Delivery

Most couriers are unable to offer a guaranteed delivery time to certain 'remote' areas of the UK and shipping rates may vary. If you know your recipient is in one of these areas, please contact us in advance to discuss shipping times and rates. If an order is placed for delivery to an area classified as 'remote' we will contact you to advise of any surcharges that may apply.

Can you deliver anywhere else?

We can also arrange delivery to other areas of the UK and Ireland shipping rates available on request.